Good location. Helpful and friendly staff.
Starla
tháng 9 năm 2023
All the staff was friendly. From Cleaners to the Front Desk. Everyone was very Accommodating. Alicia the front desk host was very efficient and friendly Also, very helpful. Room was Clean, Loved the bed. Lots of pillows and comfortable,Love having a microwave and fridge, parking was convenient lots of restaurants. Riverfront to walk there was 10min. Magnificent mile was a block away . Chicagos style pizza 5 min walk, Popcorn place right across the street along with Coffee. that's a plus because GPS doesn't work well in the city. there's a whole underground street so GPS gets confused.
Nycholle
tháng 10 năm 2024
The location was very good! It was super close to everything. The river was a walkable distance, and the beans, restaurants, and grocery stores were a 20-minute walk away. It was pretty noisy from the street and ambulance sirens, but I think that’s a regular situation for the Downtown location. We got a room on the 11th floor. They were able to check us in at 3.00 pm. I called to confirm. The room had two full beds, and it was spotless. The beds took up almost all the space. I wish it had been a little more spacious. The bed and cushions were very comfortable. The shower area looked new, and the water pressure/temperature was good. The sink wasn’t too big, but it was hard to wash hands and teeth. Parking: We parked at the Rush-Ohio-Wabash parking lot using the iParkit app. It was around $55 for two nights. The lot is seven minutes' walk from the hotel.
Kateryna
tháng 11 năm 2024
This was my second stay at this property, and it exceeded my expectations even after already staying here before! The staff were exceptionally friendly. I came to drop off my luggage from my early morning flight as they said they could hold my luggage until my room was ready, and to my surprise, they had a room ready and allowed me to check in early. Every single staff member I worked with was exceptionally friendly to work with, even before I checked in. The room was spacious and had more amenities than I was expecting. Will be back again!
Jonathan
tháng 12 năm 2024
When we arrived early (at noon) we asked if it was possible to store our luggage while we checked out the magnificent mile. The check in attendant offered to check if she could accommodate us early. Sure enough! And because there were no rooms with 2 double beds she instead gave us two kings. I felt she went over and above for us in hospitality. This tired momma was so grateful!! It meant the world to us. We will 💯 return to St Clair because of the friendliness and hospitality of all staff we encountered. Loved the refillable shampoo and body wash bottles. The concept and The scent!
Jennifer
tháng 10 năm 2024
I loved the proximity to downtown. 1 block away from Mag Mile. The employees were super friendly, especially, Will! Valet service was handy bc it was raining/snowing. Loved the pillows on the bed. The bartenders at Nora’s were extremely nice! Especially Irina! Overall, great stay!!
Kara
tháng 11 năm 2024
Close to everything downtown! Rooms were small, but we didn’t go to Chicago to sit in the room. It was a great place to rest. The beds were so comfortable!
Melissa
tháng 8 năm 2024
The staff were very polite & allowed for early check-in (1 hour before normal check-in). The location was a block from Michigan Ave & only a couple of blocks from The River Walk, Navy Pier, & Millennium Park. There were two elevators onsite, but they were a bit small inside.
Anthony
tháng 8 năm 2024
The Staff was the friendliest we have ever encountered in a hotel. I wish I had gotten all of their names but everyone we encountered was so friendly and helpful. Thank you so much for being so kind to my child. Location was ideal as it was walking distance to all the attractions we had on our itinerary and there were a ton of food options nearby.
Haja
tháng 10 năm 2024
Location was extremely central and perfect for going out and about and popping back to take breaks. The beds were comfortable and the staff were very friendly. I went with my 14 year old son for two nights and had t realised when booking that the DNC was on. My 14 year old went down one evening (Wednesday) for some water and the barman very kindly did so and was very friendly and my son commented on this and how nice he had been.
Parul
tháng 8 năm 2024