Good location. Helpful and friendly staff.
Starla
september 2023
Great location, spacious and clean rooms, very comfortable beds, lovely friendly staff. Great coffee and pastries in reception cafe and there's a lovely bar/restaurant attached to the hotel. Really like the music they play in reception! Our safe wouldn't open at one point and the engineer was there within 5 mins to fix it.
Michelle
april 2025
The location is excellent, right in the heart of downtown Chicago, a block from the Magnificent Mile and a short walk to the Loop’s attractions like the Art Institute of Chicago, Millennium Park, and the Chicago Cultural Center. There are some great dining options nearby, including the restaurant attached to the hotel. I was very happy with my room. The bed was comfortable and had a generous supply of pillows. The water pressure in the shower was consistently good. The staff were fantastic — helpful, friendly, and cheerful.
Jo
februar 2025
All the staff was friendly. From Cleaners to the Front Desk. Everyone was very Accommodating. Alicia the front desk host was very efficient and friendly Also, very helpful. Room was Clean, Loved the bed. Lots of pillows and comfortable,Love having a microwave and fridge, parking was convenient lots of restaurants. Riverfront to walk there was 10min. Magnificent mile was a block away . Chicagos style pizza 5 min walk, Popcorn place right across the street along with Coffee. that's a plus because GPS doesn't work well in the city. there's a whole underground street so GPS gets confused.
Nycholle
oktober 2024
The location was very good! It was super close to everything. The river was a walkable distance, and the beans, restaurants, and grocery stores were a 20-minute walk away. It was pretty noisy from the street and ambulance sirens, but I think that’s a regular situation for the Downtown location. We got a room on the 11th floor. They were able to check us in at 3.00 pm. I called to confirm. The room had two full beds, and it was spotless. The beds took up almost all the space. I wish it had been a little more spacious. The bed and cushions were very comfortable. The shower area looked new, and the water pressure/temperature was good. The sink wasn’t too big, but it was hard to wash hands and teeth. Parking: We parked at the Rush-Ohio-Wabash parking lot using the iParkit app. It was around $55 for two nights. The lot is seven minutes' walk from the hotel.
Kateryna
november 2024
It was a clean small room, I live in a small apartment so it didn’t seem foreign to me. My floor wasn’t loud so I didn’t hear a lot of noise, the bed was comfy, room was clean the only negative I have is the WiFi, I was only able to connect from the lobby, I was on the 6th floor. So I’m guessing the closer you are downstairs the easier it is to connect. Everything is else was great.
Antenette
mars 2025
This was my second stay at this property, and it exceeded my expectations even after already staying here before! The staff were exceptionally friendly. I came to drop off my luggage from my early morning flight as they said they could hold my luggage until my room was ready, and to my surprise, they had a room ready and allowed me to check in early. Every single staff member I worked with was exceptionally friendly to work with, even before I checked in. The room was spacious and had more amenities than I was expecting. Will be back again!
Jonathan
desember 2024
I loved the proximity to downtown. 1 block away from Mag Mile. The employees were super friendly, especially, Will! Valet service was handy bc it was raining/snowing. Loved the pillows on the bed. The bartenders at Nora’s were extremely nice! Especially Irina! Overall, great stay!!
Kara
november 2024
When we arrived early (at noon) we asked if it was possible to store our luggage while we checked out the magnificent mile. The check in attendant offered to check if she could accommodate us early. Sure enough! And because there were no rooms with 2 double beds she instead gave us two kings. I felt she went over and above for us in hospitality. This tired momma was so grateful!! It meant the world to us. We will 💯 return to St Clair because of the friendliness and hospitality of all staff we encountered. Loved the refillable shampoo and body wash bottles. The concept and The scent!
Jennifer
oktober 2024
Close to everything downtown! Rooms were small, but we didn’t go to Chicago to sit in the room. It was a great place to rest. The beds were so comfortable!
Melissa
august 2024